About InTouch
InTouch is a Senegal-based fintech that simplifies digital transactions through an all-in-one platform. It allows merchants to accept mobile money, card payments, and utility bill payments via a single interface. Active in over 16 African countries, InTouch is at the forefront of financial inclusion in emerging markets.
Exclusive Interview with Omar Cissé
Q: What inspired you to create InTouch?
Omar Cissé: The initial idea came from observing how fragmented the payment systems were in Africa. Merchants needed multiple devices to accept payments, which was inefficient. I wanted to create a single, scalable solution that would simplify this process and make digital payments more accessible.
Q: What makes InTouch unique compared to other African fintechs?
Omar Cissé: Our deep understanding of local market needs is key. We adapt our services to local regulations, customer preferences, and payment infrastructures in each country. This level of customization sets us apart.
Q: What challenges have you encountered while scaling across the continent?
Omar Cissé: Regulatory diversity and establishing trust with partners were major hurdles. However, by committing to full compliance and building strong relationships, we’ve been able to expand steadily.
Q: How do you view the future of payments in Africa?
Omar Cissé: The future is digital. With more smartphones and improved internet access, digital payments will become the norm. We aim to keep innovating so that financial services reach every corner of the continent.
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Frequently Asked Questions (FAQ)
Q: What services does InTouch provide?
A: InTouch offers a unified payment solution integrating mobile money, bank cards, and other services on one platform for merchants and businesses.
Q: How does InTouch promote financial inclusion?
A: By giving businesses and individuals access to seamless, low-cost, and secure payment methods, especially in regions underserved by traditional banks.
Q: Can InTouch be used outside of Africa?
A: While its primary focus is Africa, InTouch’s technology has global potential and may expand to other emerging markets in the future.
Conclusion
Omar Cissé’s leadership and InTouch’s innovative platform are playing a critical role in modernizing payments in Africa. By breaking down financial barriers and making digital payments accessible to all, InTouch is paving the way for sustainable growth and inclusion.
To learn more about their services, visit InTouch’s official website.
